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Wednesday, December 19, 2007

Is it time to revisit the Content Network?

The Content Network isn't always the best neighborhood to play in. It isn't uncommon for novice Adwords advertisers to not even realize that they're getting a huge percentage of their traffic from the Content Network until they look down and notice their watch is missing and their wallet is empty. Not to say that the Content Network can't convert, it just has to be handled as a separate entity from regular Search.


As most people, know we have not been fans of the content network and for good reason. We had several new clients that came to us because of the damage that was being done by the content network. While we appreciated the business that this brought to us, we can think of much better ways to gain a client. Several clients saved thousands of dollars each month simply by turning off the Content Network with little impact on their revenue. There were conversions in the Content Network but the decision was either turn it off or try to guess where the abuse was coming from. Our decision was to turn it off if it did not meet the conversion cost goals of the client. We knew we were leaving potential conversions on the table but we also knew it was better for our client to not make those conversions.

Then in June 2007 Google responded to market pressure by releasing the "Placement Report" and professionals in the field immediately went to work using this new tool. The Placement Report allowed for the first time the ability to see where the traffic was coming from by using the site exclusion tool we could finally manage this traffic. In the first several months of the release of this we used this report to isolate and document some horrible things that were going on but we were not recommending a return to the content network for clients that had problems.

Our friends at Google are masters at the art of partial information and they did not disappoint us with this report. It tracks many clicks back to the specific URL your ad showed on but it also contains entries like "Domain Name" and "Error Pages," and these are largely unmanageable. We find it interesting that these common entries are missing from the examples and documentation but this just comes with the territory. There is a substantial delay between the time the data is reported in Adwords and when it is available to this report so you have to wait for your data.

Because of this new information we have slowly begun to revisit the content network, especially for clients that lost a number of conversions when this was turned off in the account. Some clients lost lots of unprofitable conversions are showing some good early results but this has to be done slowly and carefully. The Content Network and the Search Network operate very differently and mixing the campaigns is a huge mistake. Bringing a content network campaign online is done differently than a search campaign.

If you would like to discuss how this might impact your Adwords strategy please contact us.

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Monday, August 6, 2007

Myspace, Your Money

Everyone knows Myspace as the biggest social networking website around for the 15-30 year old crowd, but not everyone knows that it can also be a drain on your Adwords budget.

Myspace is free, and all of the sites that offer graphics and layouts for Myspace are free as well. So to make money they all rely on advertising and Adsense is their weapon of choice. Thanks to the huge amount of traffic and loose broad matching there's a good chance if you use the Content Network that you have graced the pages of Myspace. For some advertisers who advertise consumer products to a younger demographic this is great; for many others this is a big waste of money.

Up until just recently one had no way of knowing that social networking sites were eating up their ad budget. There was no reporting associated with where your ads were showing, it was either Search Network or Content Network. Recently Adwords finally released a report with very little fanfare to see where your Content Network traffic was coming from. A real eye opener for those that noticed.

Social media and other web site of little to no business value can swallow up hundreds to thousands of dollars from advertisers. We've talked to a few people running their own Adwords campaigns that had mystery spikes in spending and traffic but not sales. They had no idea where the money was going and why they weren't getting anything back in return. For some of them we've taken on their accounts and trimmed a big percentage of their ad spend and maintained or improved the number of sales or leads.

Remember when you're looking at you account not all traffic is created equal. Make sure you track your conversion so that you can make an informed decision on whether a word is worth it or not. Just because it sends you visitors, it doesn't mean you want it!

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